Step One: Bookmark your PRISM (formerly Building Engines) login page.

Bookmark this page on your web browser so you can log-in to PRISM to view, and complete maintenance at our properties. If you have questions regarding how to use PRISM, reach out to your Real Estate Manager or Assistant RE Manager contact. 

Step Two: Close work orders after completion (non-recurring).

After work is completed, log in to Building Engines to add notes, and close completed work orders. If you have questions regarding how to use Building Engines, reach out to your Real Estate Manager or Assistant Manager contact. 

Step Three: Complete and submit a W-9 & COI.

We require a W-9 form before accepting invoices for payment. A W9 and COI is submitted during vendor onboarding. If you missed this step, go here:

Step Four: Prep your work invoice.

All invoices must include the following information. We use AvidXchange to process invoicing. Learn more about AvidXchange HERE. Review the PDF below, or sample here.

Action item: Only one invoice per PDF page can be accepted & must be a PDF file.

• supplier name & remittance address
  
• service address 
• alpha property code or property name
• AvidXchange PO box address

_{When prepped, email invoices to: 
NAIElliott@avidbill.com (preferred)} 

_{or mail to:
Property name and/or alpha numeric code
P.O. Box 63081
Irvine, CA 92602}

💡 Pro Tip! Ask the NAI Elliott Real Estate Manager or Assistant Manager contact for the alpha numeric code for the property prior to sending to AvidXchange for payment.

Step Five: Maintain Certificate of Insurance Compliance

Visit our Global Standards page for more information. COIs can be emailed to: insurance@naielliott.com