NAI Elliott accounting: Doing essential work and going the extra mile

Our accounting department is part of our ‘secret sauce,’ always exceeding our vendor’s and client’s expectations and ensuring the work gets done. At no time was this more significant than throughout the last year, when they were considered ‘essential workers’ and employees like Beth Twardoch, Assistant Controller at NAI Elliott, went above and beyond time and time again to make sure nothing was overlooked.

Our accounting department stays current by regularly upgrading systems, something that Beth really appreciates. In the last few of years, we brought on click pay and Avid Vendor Pay. According to Beth, the timing of those upgrades was impeccable. With Avid Vendor Pay, our accountants no longer have to cut a check internally, they can process it through the software and send payments through the remote click of a button. Having this new system in place at the start of the pandemic was integral in making sure our accountants could operate effectively over the last year.

When we got the stay-at-home order and everyone had to leave the office and work from home, the people in our accounting department were considered essential workers and were required to stay. Because of that, employees like Beth have been in our office making sure that last minute checks are cut and dealing with emergencies. Last year Beth was able work with our property management team and react quickly when a small vendor who was struggling needed to be paid immediately. During a time when people were really struggling, she was able to get a check to that small mom-and-pop vendor and make sure they were taken care of. Providing that level of customer service to our clients and vendors is only possible because of our amazing staff in the accounting department.